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Below is a small sample
of emails and letters we receive on a regular basis.
For privacy reasons we
cannot publish the full name or contact details of our customers.
If you need references, we will happily supply them. |
Dear Ian,
Thank you so very much for the wonderful trip around Ireland with Kevin.
He was without a doubt the reason we enjoyed our trip to the utmost. He
was at every moment prompt, patient, amusing, and knowledgeable, and
exhibited impeccable driving skills. The ladies on the trip liked him so
much, that we tried to bring him home with us!
S Watkins South Carolina
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Dear Ian,
Having just spent a long weekend in and around Killarney, and using
Butlers for the first time, I felt it very appropriate to drop you a
line.
I and my 23 friends would like to express our sincere thanks to Barry
for allowing us to have a hassle free, friendly, welcoming and pleasant
trip to Ireland.
Always on time, extremely friendly, helpful and very professional Barry
really enhanced our travel requirements and we feel is a great credit to
Butlers!
We very much look forward to our return to Ireland and shall definitely
be using you again.
G Richards,
Gumpy Golf Society – Bristol
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Ian,
We have recently returned from our golf trip to Cork.
I wanted to write to thank you for the excellent service you provided
throughout the trip.
The buses were always of excellent standard, more than adequate for our
needs and always waiting for us at the exact time we agreed. Kevin was
efficient, professional and most importantly fun to be with. He pointed
out some useful places for us to visit in the evenings, some of which we
frequented more than others!!
In the past we have hired cars but your service
allowed us to completely relax from any driving or parking concerns and
was a major factor in our enjoyment of the holiday.
We will certainly use your company again when we return to Cork in the
future.
Peter Gallagher - Merseyside England
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Hi Ian,
We made it back home late last night after a wonderful holiday and a
fantastic wedding for my daughter.
I wanted to thank you for sending us Liam, he was the hit of the
vacation. From the first day to the last he was outstanding, always on
time with a big smile ready to go. He made the whole experience
wonderful especially for our friends and family that have not been to
Ireland before this trip.
I will highly recommend your service to all our friends and I know we
will be booking with you in the future.
From all the Stapleton Family a Big Thank You to Butlers Buses and To
Liam who we now feel is part of our family.
Terri Stapleton - Los Angeles
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Hello Ian,
I wanted to convey my thanks for a flawless service last week.
Kevin and Barry were both helpful and extremely punctual.
My group of friends are notoriously
difficult to satisfy and even they were complimentary!
By the way the online interface really helps customer service too -
(I've never seen it
before)
It's well designed and nicely functional.
Thanks again Ian, we will never again hire
cars...
RegardsTony Bean, London |
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Ian,
We finally got back to Alaska from the Ireland trip. Many thanks
for the great service and to your outstanding driver, Jimmy Barrett.
Jimmy made the whole vacation worthwhile and he is, by far, the best
driver/tour guide I have ever encountered. He is a great representative
of your company.
Again, thanks for everything.
L Peterson, Alaska |
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Hi Ian,
We are home safe and
sound. I wanted to let you know that all agreed our golf tour was a
major success. I am working out my next trip in my head already.
Thank you for all your help. I did not think we could do so much on our
budget.
We have already sent an email to Kevin "Our Star Driver". Make sure we
have him again for our next trip!!!
Nick - Manchester, UK |
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Dear
Ian
Our Ireland holiday was
perfect. Thank you for all you did to make our trip such a pleasurable
experience.
We absolutely adored our driver, Jim. He did everything to make our
stay a pleasure and on numerous occasions went out of his way to
accommodate.
It was very sad and difficult to leave Ireland. I hope to return one
day.
Thank you again for everything and for the perfect driver.
Phyllis Richmond, VA
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Ian,
All of us want to express to you our complete satisfaction with
Jim Barrett during our visit to Ireland. He was a joy to be around ! He
was always prompt, informative, entertaining, helpful etc etc. beyond
the call of duty.
After a while, we all felt he was part of our group and included him in
our lunches and even some photos.
It goes without saying that we will highly recommend Butler's Busses to
anyone that we can. You have a truly professional organization through
and through and you and Jim made our scary visit to another country much
more enjoyable than we had anticipated.
We have Jim's e-mail and home address and intend on corresponding from
time to time. The wedding was perfect and we have enough pictures to
recreate the whole event for a lifetime. Thanks again Ian, we cannot say
enough about the pleasure of our experience with Butler's Buses !
Jim and Sandy Fox - Chicago |
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Ian
Many thanks for making our trip so enjoyable and taking a lot of worry
of my mind.
I would have no hesitation in recommending you should anyone I know be
after a coach service - including ourselves
when we get back to
Ireland.
Thanks again and if you are in the Bristol area, please call.
John - Bristol, UK |
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